Technology & visibility
Know what's happening before your customer tells you.
Technology should remove uncertainty from logistics — not add another portal nobody logs into. We use it to keep bookings, deliveries and exceptions visible to the people who need them.
Systems for visibility. People for the exceptions.
Most logistics problems aren't data problems — they're what happens when a lift is out of service or a customer isn't home. Our approach is to automate the routine and keep a human accountable for everything else.
Capability areas
What visibility covers
Booking management
Delivery windows agreed with the customer, recorded against the order and held in the run plan.
Tracking & status
Order status from warehouse receipt through to delivery, visible to your team.
Proof of delivery & photos
Signature, notes and images captured at the point of placement.
Customer notifications
Confirmations and updates so the customer isn't the one chasing.
Reporting
Volume, service outcomes and exception reporting shared with your team.
Customer portals
Instant pricing, booking and visibility through a dedicated client portal.
Custom CRM
Built for the retail logistics workflow — not a generic sales tool forced to fit.
WMS
State-of-the-art warehouse management that tracks oversized stock from receipt to dispatch.
API integrations
Seamless data exchange with your CRM, ERP and e-commerce systems.
Built for retail
Technology that fits your business, not the other way around.
Our stack is designed around the retail logistics workflow: instant pricing, booking, warehouse management, delivery visibility and integrations that keep your data in sync.
Customer portal
Instant pricing and booking without waiting on a quote.
Custom CRM
Built to manage retail accounts, runs, exceptions and communication.
State-of-the-art WMS
Oversized stock tracked from container devanning to dispatch.
API integrations
Connect your CRM, ERP or e-commerce platform for two-way data flow.
Make the last mile the strongest part of your brand.
Tell us where it gets difficult — the container, the warehouse, the doorway or the return — and we'll show you how 3 Mile would run it.